We believe the best results come from bringing people together; understanding their aspirations, challenges, and the unique dynamics of their organisation

What we do

We work across the living sector  -providing insight and advice from point of investment to operating portfolios – our focus is on adding value.

What sets us apart is our love for diversity in projects and people, and, at think resi, this passion translates into a versatile and adaptive approach. Whether it’s guiding a startup to its first major milestone or helping an established organisation refine its strategy, our focus remains the same: to lead, support and drive success through collaboration and innovation.

Our approach is comprehensive, focusing on each brief with a commitment to actions that genuinely enhance lives and drive lasting value. We believe every successful business is built on a strong foundation of three core pillars: people, performance, and technology. By optimising these pillars, you create meaningful impact and measurable value for your bottom line.

We believe every successful business is built on a strong foundation, underpinned by 3 core pillars:

people + performance + technology = real value

01: People

In real estate, we often think of ‘assets’ as the bricks and mortar that make up our buildings, but the real value lies in the people behind them. It's the individuals who truly drive a business forward. To unlock the full potential of any organisation and stand out from the competition, we need to cultivate the right culture —and that starts with great leadership.

think resi can support you with your People agenda through:

  • Leadership Development

  • Coaching

  • Fractional Leadership

  • Capability Reviews

  • Change Management

  • Organisational Design

  • Senior Team Selection

We have also teamed up with Blue4 International, a game-changer in Global Leadership Behaviour development for high performance. Born from 40 years of rigorous research involving over 70,000 leaders, Blue4 has cracked the code on what truly drives organisational success. Unlike traditional personality-based assessments, Blue4 measures and develops specific leadership behaviours that have been statistically proven to improve performance across all sectors.

02: Performance

In the ever-evolving operational real estate sector, performance isn’t just about hitting numbers; it’s about creating a streamlined, resilient, and customer-centric operation that drives long-term success. That's where we come in. We help you unlock the full potential of your operations through a blend of strategic insight, hands-on experience, and  connections to our trusted supplier network.

Whether you're seeking ways to refine your operational model, optimise your processes, or enhance the overall customer experience, our tailored solutions can help you get there.

think resi can support you with your Performance agenda through:

  • Operator Selection & Oversight

  • Underwrite Reviews

  • Growth Strategies & Optimised Operating Models

  • Performance Audits

  • NOI Optimisation

  • Process Reviews

  • Procurement Support

  • ESG Strategies

At the heart of all this is a commitment to performance excellence—because when your operations thrive, so do your investments, your residents, and your community.

Let’s work together to create a future where your portfolio doesn’t just perform—it excels.

03: Technology

In today’s world, technology isn’t just a tool, it’s the backbone of successful operational real estate. From streamlining everyday tasks to delivering insightful data, technology can transform the way you run your portfolio. But let’s face it, navigating the tech landscape can be overwhelming.

With years of hands-on experience across the operational real estate sector, we understand the importance of having the right tech infrastructure in place. Whether you’re looking to assess your current systems, unlock the power of data, or embark on a full digital transformation, we can help guide you through the process.

Through think resi’s partners and associates we can support you on:

  • Digital Strategy & Transformation

  • Architecture Assessment

  • Data Assessment

  • Systems Support

  • Reports & Dashboards

Technology should empower, not overwhelm. Together, we can harness it to create a more connected, efficient, and future-proof portfolios.

What Our Clients Say

Having engaged with think resi consulting to support us with a specific project, Richard and team worked across a multitude of stakeholders to really get to the nub of the issue, providing strategic recommendations and suggested implementation actions. I wouldn’t hesitate to recommend think resi and would happily engage with them again on future projects.”

Brian Jeffery (Technology, Digital & Transformation Director) UPP Ltd

Having worked with Richard from think resi consulting for over a year we continue to retain him as a senior advisor to the team here at Utopi. Richard’s advice, challenge, support and sector knowledge continues to add real value to the whole team at Utopi and I wouldn’t hesitate to recommend his and think resi’s services.”

Jonathan Burridge, CEO, Utopi

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