Supporting you to achieve operational excellence and enhanced asset value
Meet Richard
Before founding think resi in 2023, Richard spent 13 years working in the PBSA sector, gaining global experience across the entire lifecycle—from investments and acquisitions to development and operations.
As an Operations Board member with Unite Students and a member of the Global Leadership Team at GSA/Yugo, Richard has expertly led multifunctional teams spanning Operations, Central Support, and Change Management.
In his most recent role, Richard led a team of 400 across the UK and Europe, managing a portfolio of 24,000 beds. His leadership was pivotal in brand launches, the redesign of operating platforms, and driving strategic reviews- earning recognition such as the 'European Operator of the Year' award and achieving record-breaking NPS scores.
Beyond PBSA, Richard’s career also includes significant roles in Retail, Hospitality, and Contract Services with three FTSE 100 companies. This diverse background has developed his leadership skills and equipped him with a wealth of knowledge to draw upon, making him a versatile and seasoned leader in the industry.
Richard is also accredited with Blue4 International and is currently completing his ILM level 7 Executive Coaching and Mentoring.
Our Delivery Partners
Our delivery partners play a crucial role in expanding our capabilities, working seamlessly with us to provide a broader range of services and specialist knowledge.
Whether called upon for niche insights or additional resource, they embody the same dedication to excellence that defines think resi.
By collaborating with these trusted partners, we’re able to tackle more complex projects and offer our clients comprehensive, one-stop solutions that go beyond the ordinary.
What Our Clients Say
Having engaged with think resi consulting to support us with a specific project, Richard and team worked across a multitude of stakeholders to really get to the nub of the issue, providing strategic recommendations and suggested implementation actions. I wouldn’t hesitate to recommend think resi and would happily engage with them again on future projects.”
Brian Jeffery (Technology, Digital & Transformation Director) UPP Ltd
Having worked with Richard from think resi consulting for over a year we continue to retain him as a senior advisor to the team here at Utopi. Richard’s advice, challenge, support and sector knowledge continues to add real value to the whole team at Utopi and I wouldn’t hesitate to recommend his and think resi’s services.”
Jonathan Burridge, CEO, Utopi
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